Loading...

PEPPHR

Menu
Edit Content
Edit Content

Privacy Policy

Privacy Policy

Last Updated: 13th September 2025

Pepphr (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://pepphr.com/, interact with our services, or engage with our AI Try-On feature. This website is operated by Miss Sarah Sabreen Baig.

1. INFORMATION WE COLLECT

We may collect the following types of information:

  • Identification & Contact Details – name, email address, phone number, billing/shipping address (when you place an order or create an account).

  • Login & Account Data – username, encrypted password, order history, wishlist.

  • Payment Information – card/bank details processed securely via our payment gateway (we do not store full card numbers).

  • Technical Data – IP address, browser type, device information, and cookies to improve website performance and security.

  • Comments & Reviews – information you provide in product reviews or comments.

  • AI Try-On Image Uploads – Images you upload for virtual try-on are processed temporarily to generate your result.
    We do not save, store, or share your uploaded try-on images.

2. COOKIES & TRACKING

  • Functional Cookies: Store preferences such as login session, cart contents, and language.

  • Analytics Cookies: Help us understand website traffic and improve user experience.

  • Optional Cookies: Used for marketing and personalization (with consent).

You can control cookies via your browser settings. Disabling cookies may affect certain website features.

3. HOW WE USE YOUR DATA

We use the collected information to:

  • Process and deliver your orders.

  • Improve our products, website, and user experience.

  • Provide AI try-on results in real time (without storing your image).

  • Respond to support queries, feedback, and complaints.

  • Send order confirmations, service updates, or (with consent) marketing emails.

  • Detect and prevent fraud or unauthorized access.

4. HOW WE SHARE YOUR DATA

We do not sell your personal data. We may share your data only with:

  • Service Providers: Payment processors, shipping partners, IT and analytics tools.

  • Legal Obligations: If required by law, court order, or to protect our rights.

  • Security & Anti-Fraud Measures: To detect suspicious activity and protect user accounts.

5. DATA RETENTION

  • Orders & Accounts: Retained as long as your account is active or as legally required.

  • Comments/Reviews: Stored indefinitely unless you request deletion.

  • Try-On Images: Automatically deleted after processing (no storage on our servers).

6. YOUR RIGHTS

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request an exported file of your data for portability.

You can exercise these rights by contacting us at support@pepphr.com. We will respond within 10 business days.

7. DATA SECURITY

We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your information.
However, no data transmission over the internet can be guaranteed 100% secure. Please use strong passwords and keep your login details safe.

8. CHILDREN’S PRIVACY

Our website is not directed at children under 18.
We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will delete it immediately.

9. THIRD-PARTY CONTENT & LINKS

Our site may include embedded content (e.g., videos, Instagram posts) or links to third-party websites.
These sites may collect data about you and have their own privacy policies, which we encourage you to review.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. CONTACT US

For any questions, concerns, or privacy-related requests, contact us:

Scroll to Top