Frequently Asked Questions
Find answers to common questions about shopping, payments, shipping, returns, rewards, and more at Pepphr.
We encourage you to explore this section before reaching out — most questions are answered here for your convenience.
Account & Ordering
Yes. Creating an account is mandatory to shop on Pepphr.
This allows you to:
- Track your orders
- Earn and use Pepphr Club points
- Manage returns and exchanges
- Access your Pepphr Wallet
An account ensures a secure shopping experience, accurate order tracking, reward point management, and faster support resolution.
Click on “Forgot Password” on the login page and follow the instructions sent to your registered email address.
If you need help, contact us at support@pepphr.com or WhatsApp us.
NEED HELP WITH PAYMENTS?
If you face any issues during checkout or have payment-related queries, our support team is here to help.
Email: support@pepphr.com
Phone/WhatsApp: +91-93463 39216
Operating Hours: Monday – Sunday, 10:00 AM – 7:00 PM IST
