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Terms and Conditions

Terms and Conditions

Last Updated: 13th September 2025

These Terms & Conditions (“Terms”) govern your use of the website https://pepphr.com/ (“Website”) and the services offered through it. By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should discontinue use of the Website. This website is operated by Miss Sarah Sabreen Baig.

1. SCOPE AND PURPOSE

These Terms define the conditions under which you may access and use the Website, including purchasing products, accessing content, and using any features or services provided.

2. WEBSITE ACCESS AND USE

  • You agree to use the Website only for lawful purposes and in accordance with these Terms.

  • You must not attempt to gain unauthorized access to any part of the Website, interfere with its operation, or introduce malicious code or harmful material.

  • We reserve the right to restrict, suspend, or terminate your access to the Website if you violate these Terms.

3. INTELLECTUAL PROPERTY

All elements of the Website, including but not limited to text, images, product designs, logos, videos, and graphics, are protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, or exploit any part of the Website without prior written permission from Pepphr.

4. PRODUCT INFORMATION & AVAILABILITY

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice.

All products are subject to availability and may be discontinued or modified at any time.

5. PRICING AND PAYMENT

All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Payment must be made in full at the time of purchase using the payment methods offered on the Website.

6. ORDERS AND ACCEPTANCE

Order confirmation is sent via email after you place an order. This confirmation is an acknowledgment of receipt, not acceptance.

Your order is accepted only after it has been processed and dispatched. We reserve the right to cancel or refuse orders at our discretion, including for suspected fraudulent transactions.

7. SHIPPING & DELIVERY

Shipping timelines, charges, and related terms are governed by our Shipping Policy, which forms part of these Terms.

8. RETURNS AND EXCHANGES

Returns, exchanges, and refunds are handled in accordance with our Return & Exchange Policy. Please review it before making a purchase.

9. DATA PRIVACY

Your personal data is processed in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

10. LIMITATION OF LIABILITY

Pepphr will not be held liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased through it.

11. FORCE MAJEURE

We will not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, internet outages, or governmental actions.

12. CHANGES TO TERMS

We may revise these Terms at any time. The updated version will be posted on https://pepphr.com/ with the date of the last update. Your continued use of the Website constitutes acceptance of the updated Terms.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

14. CONTACT US

For questions regarding these Terms, contact us:

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